Guidelines

Confirmation/Contract

After you have reserved a date for your catered event, a confirmation/contract will be sent to you. To ensure the success of your event, please review all details, including food and beverage selections, estimated number of attendees, delivery location and any other specific requirements. Return the confirmation/contract to us, with your signature of acceptance and the required deposit. The deposit is non-refundable should you cancel.

Guarantee of Attendance

A final count is the responsibility of the client, and is required three (3) business days prior to the function date. This number will be considered a guaranteed number for attendance, not subject to reduction. If the actual number of attendees is greater than the guarantee, the client will be invoiced for the additional guests.

Cancellation

A 24-hour notice is required to cancel any scheduled event. Catering orders cancelled without such notice will be subject to a 50% cancellation charge.

Payment

Unless prior arrangements have been made, payment is required following your catered event. We accept all major credit cards, cash, money order or check. An 18% service charge, taxable by Wisconsin law, and 5% Wisconsin sales tax will be applied to all costs related to your event. If you are tax exempt, a copy of your Wisconsin tax-exempt status is required for our files, and should be submitted to us prior to the scheduled function.

"I would like to express my appreciation to you and your organization for another great job catering our company meals. We heard nothing but compliments about the food, including someone who mentioned that on a scale of 1 to 10, this was a 10!"

"You provided the tastiest and prettiest delicacies for my husband's surprise birthday. I never did get a chance to sample the fruit kabobs as they were immediately gobbled up! Thank you so very much for making our event so memorable!"